Albuquerque’s prior City Council (not the recently-elected group) collaborated with Mayor Keller to eliminate fares for bus riders. It is hard to say whether the new policy will result in more ridership or not, but it is clear that fewer and fewer people choose to ride the bus.
In the private sector this would result in resources being shifted away from an increasingly unpopular system. In government, failure results in more resources being wasted to provide a service that fewer people desire. Finally, the better option would be to return money wasted on “free” buses to taxpayers.
Here is the data from the City with the percent of decrease added: